Water Damage Restoration



water-damage-restoration-services-High point-NCDeaton Restoration Services provides cleanup and support for various types of water damage situations. Around 5 million people, in 2 million properties, live in flood risk areas in the United States. If your home or business should fall victim to our unpredictable weather, the clean up should not be a lengthy and exhausting process. Our service is here to help.

Water damage restoration can be split into three main categories:

Category 2 Water – Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when exposed or consumed. This is known as ‘Grey Water’. This type of water carries organisms and nutrients of micro organisms. Examples include toilet bowl leaks, pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water – Refers to a type also known as ‘Black Water’ and are grossly unsanitary. This water contains unsanitary agents, harmful Bacteria and viral infections, causing severe discomfort and sickness, or worse. Type 3 category issues are caused by contaminated water sources that affect the indoor environment. These include water sources from sewage, seawater, rising water from rivers and streams, ground surface water or standing water. Category 2 Water (or Grey Water) that is not promptly removed from the structure and/or have remained stagnant form 48-72 hours may be reclassified as Category 3 Water. Toilet backflows that originates from beyond the toilet trap is considered Black Water contamination, regardless of the visible content or color.

There are different ways to deal with the three types of Water Damage Restoration, however one thing is fundamental in all three categories. The quicker you take corrective action the less secondary damage will occur. A speedy response can reduce the results of water damage by up to 90%. Act fast and water damage restoration can have much better results.





Our Water Damage Restoration Services

We are experts in water removal and drying and are often able to avoid costly tear-out and reconstruction thanks to our proprietary water damage restoration techniques and superior performing drying equipment. In fact, Deaton Restoration Services houses a large inventory of water drying equipment.  While other water mitagation companies will use lower-performing dryers so they can tear out the structure for a more profitable remodel, we take a different approach.

Our extensive list of flood response services includes:

  • Water damage assessment– After a flood, you must determine the extent of water damage to your property with a water damage assessment. 1st Response Restoration can assess the damage to your structure by looking for cracks, stains, leaks and other damages to your roof, walls, windows, yard, bathrooms and basement.  Additionally, we will assess the damage to your personal belongings, including your furniture, carpets and appliances.
  • Water extraction – If you wait too long after a flood to perform water extraction services, your structure will likely sustain more long term damage.  Call 1st Response Restoration today.
  • Structural drying – Drywall and other building materials can absorb a surprising amount of water.  1st Response Restoration has all the right tools to measure moisture in your structure and get it dry.
  • Structural dehumidifying – 1st Response Restoration offer’s structural dehumidifying and daily monitoring as the final step of our water remediation process.  We use electric sensing equipment to monitor the temperature, dew point and humidity of your structure each day until the job is complete.

With our ConvectionDrying® system that is unmatched in water removal effectiveness, we can accelerate drying time by 30 percent or more—reducing your financial loss and business interruption.
Our goal is to remove the water fast and then provide complete drying to avoid costly tear out, so that you are back in your building faster with less interruption to your business or home life.


Disaster Restoration, Packouts and Storage


Throughout the disaster restoration and rebuild process it may be necessary to remove your personal property from your home or business. This allows for better disaster restoration and proper storage until the structural repairs are completed.  Contents that are removed are inventoried, packed, and sanitized in our content processing facility.  Before the removal and restoration of contents you will be given a list of important things to keep (e.g., passports, paperwork, prescriptions) that you may require while in temporary housing.


If your home or business has incurred fire, water damage or storm damage, restoration services should begin within the first 24-48 hours to minimize content damage. Our Disaster restoration services can provide you with significant cost-savings over item replacement.  We realize some items in your home or business cannot be replaced easily, so we make it a priority to provide high quality content restoration to save money – but more importantly, we give back what disaster took.

Whether your loss is large or small, call the team that cares about your property and its contents at


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Proudly Serving the following Cities/Counties in North Carolina

Greensboro High Point Jamestown Oak Ridge Summerfield Julian Pleasant Garden Guilford County

Winston Salem Clemmons Kernersville Forsyth County

Thomasville Lexington Wallburg Welcome Midway Denton High Rock Lake Badin Lake Davidson County

Archdale Trinity Sophia Randleman Asheboro Randolph County